Last updated: April 3rd, 2026
This Privacy Policy explains how FLEETWISE SHIP MANAGEMENT, a company incorporated under the laws of India (“Company”, “we”, “us”, or “our”), collects, uses, stores, discloses, and protects personal data when you interact with us.
We are committed to complying with the Digital Personal Data Protection Act, 2023 (“DPDP Act”), and other applicable Indian laws.
1. SCOPE OF THIS POLICY
This Policy applies to personal data collected in connection with our business activities, including but not limited to:
- Shipping, chartering, and hiring of vessels
- Freight forwarding and cargo superintendence
- Maritime and shipping agency services
- Transshipment, fleet ownership, and vessel operations
- Consultancy, collaboration, job-work, and related commercial services
- Website usage, email communications, and business correspondence
2. PERSONAL DATA WE COLLECT
We may collect the following categories of personal data:
2.1 Identity and Contact Data
- Name, Company name and designation, Email address, Telephone/mobile number, Business address
2.2 Business and Operational Data
- Vessel, cargo, charter, or shipment-related information; Commercial correspondence; Contractual and billing details; Identification documents where required for compliance (e.g. KYC, port, customs, or regulatory requirements)
2.3 Technical Data (Website Use)
- IP address, Browser type and device information, Website usage data (via cookies or similar technologies)
3. PURPOSE OF PROCESSING
We process personal data for the following lawful purposes:
- To provide and manage maritime, shipping, chartering, freight, and agency services
- To communicate with clients, agents, vendors, port authorities, and regulators
- To enter into and perform contracts
- To comply with legal, regulatory, customs, port, maritime, tax, and anti-money laundering obligations
- To manage billing, payments, accounting, and audits
- To improve our services and website functionality
- To respond to enquiries, claims, or disputes
4. LAWFUL BASIS FOR PROCESSING
We process personal data only where permitted under the DPDP Act, including:
- With consent of the data principal; Where processing is necessary for performance of a contract; To comply with legal or regulatory obligations; For legitimate business purposes permitted under law
5. DISCLOSURE OF PERSONAL DATA
We may disclose personal data strictly on a need-to-know basis to:
- Shipping lines, vessel owners, charterers, agents, and logistics partners; Port authorities, customs, maritime regulators, and government bodies; Banks, insurers, auditors, legal advisers, and consultants; IT service providers and cloud service providers
All such disclosures are made subject to confidentiality obligations and applicable law.
6. CROSS-BORDER TRANSFERS
Given the international nature of maritime and shipping operations, personal data may be transferred outside India. Where such transfers occur, we ensure compliance with the DPDP Act and apply reasonable safeguards.
7. DATA RETENTION
We retain personal data only for as long as necessary to:
- Fulfil the purposes outlined in this Policy; Comply with legal, regulatory, contractual, and accounting requirements
Thereafter, data is securely deleted or anonymised.
8. DATA SECURITY
We implement reasonable technical and organisational security measures to protect personal data against:
- Unauthorised access, Accidental loss, Misuse or alteration
However, no system is completely secure, and we cannot guarantee absolute security.
9. RIGHTS OF DATA PRINCIPALS
Subject to applicable law, individuals have the right to:
- Access personal data; Request correction or updating of inaccurate data; Withdraw consent (where applicable); Request deletion of personal data, subject to legal obligations
Requests may be made using the contact details below.
10. COOKIES (IF APPLICABLE)
Our website may use cookies to improve functionality and user experience. Users may control cookie settings through their browser.
11. THIRD-PARTY LINKS
Our website or communications may contain links to third-party websites. We are not responsible for their privacy practices.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Updated versions will be posted on our website with the revised “Last updated” date.
13. CONTACT DETAILS
For questions, concerns, or data-related requests, please contact:
FLEETWISE SHIP MANAGEMENT
Email: info@fleetwiseship.com